Terms of Service

You must be at least 18 years old to create or manage a Flicker account.

Children may help imagine characters, settings, and story ideas with an adult's permission and supervision. They may not create their own accounts or submit personal information directly to Flicker. An adult must manage the account and enter any information used to create a book.

The adult account holder is responsible for:

• Activity under the account;
• The information and creative material submitted;
• Having any permissions needed to use another person's details;
• Reviewing generated stories and illustrations;
• Deciding whether a book is appropriate for its intended readers; and
• Purchases, subscriptions, and print orders.

By creating an account, you confirm that you are at least 18 years old.

Flicker currently uses Google Sign-In. You are responsible for keeping your Google account and Flicker account secure and for providing accurate account information.

Contact support@flickerstorybooks.com promptly if you believe someone has accessed your account without permission.

Canceling a subscription does not close your account. Account deletion is a separate action described in Section 10.

Every Flicker story begins with the characters, relationships, and ideas you choose. We use AI to generate story text, illustrations, and related book content from those details.

Flicker does not select a completed book from a shared library and substitute your details. It generates content for your request. However, AI can produce similar content for different people, and we cannot guarantee that every detail or output will be unique.

AI may produce mistakes, inconsistencies, unexpected details, or content that does not match your intentions. Review every page before sharing, downloading, gifting, or ordering a printed copy. Age settings guide generation but do not replace an adult's judgment about suitability.

Generation times are estimates and may vary with book length, demand, and technical conditions.

Material you provide

You keep all rights you hold in the titles, story ideas, names, character descriptions, and other original material you submit (“Your Content”). You are responsible for having the rights, permissions, or other legal basis needed to submit and use that material.

Generated books

As between you and Flicker, and subject to these Terms and applicable law, your completed book is yours. To the extent Flicker holds transferable rights in generated content created for you, Flicker assigns those rights to you. This does not transfer rights in Flicker's existing branding, mascot, software, or other platform materials, or rights belonging to third parties.

AI-generated material may not qualify for copyright protection. We do not guarantee that you can register, enforce, or claim exclusive rights in every part of a book, or that similar content will not be generated for someone else.

Under these Terms, you may read, download, print, share, teach with, and give your books as gifts for personal, family, educational, and other non-commercial purposes. Contact us before using the Service or its outputs commercially. These permissions do not override third-party rights. Certain optional features or products may require an additional purchase or an active plan.

Permission to operate the Service

You give Flicker a limited, non-exclusive, worldwide, royalty-free license to host, copy, process, format, transmit, and display Your Content and your generated books as reasonably needed to:

• Generate, save, and deliver your books and related creative features;
• Enable sharing or printing you request;
• Provide support and review generation quality;
• Maintain security, investigate misuse, and fix technical problems; and
• Improve the Service's performance and reliability.

We may allow service providers to perform these activities on our behalf as described in the Privacy Policy. This license does not give Flicker ownership of Your Content or permission to sell your completed book or provide it to another user, except to carry out sharing or delivery you request.

The license lasts only as long as needed for these purposes and the retention described in the Privacy Policy. Copies you share or distribute outside Flicker may remain with their recipients.

You agree not to use the Service to create, submit, or share content that:

• Is unlawful, hateful, threatening, harassing, sexually explicit, exploitative, or harmful;
• Sexualizes or exploits a child, or encourages harm to a child;
• Promotes abuse, self-harm, discrimination, or dangerous conduct;
• Uses another person's identity, likeness, personal information, or private details without the necessary permission or legal basis;
• Infringes copyright, trademark, privacy, publicity, or other rights; or
• Impersonates another person or deceptively misrepresents the source of content.

You also agree not to bypass payment, credit, access, or safety controls; scrape or overload the Service; gain unauthorized access; or reverse-engineer the Service except where applicable law permits it.

We may remove content, restrict features, or suspend or close accounts that violate these Terms or create a risk of harm. These measures do not limit rights or remedies you have under applicable law.

Free book and book credits

Each new account includes one free 24-page book. After that, a 24-page book uses one credit and a 48-page book uses two credits. Credits cover story and illustration generation, not printed copies, shipping, or separately priced upgrades.

You do not need a subscription to use Flicker. You may purchase one book credit or a three-credit bundle. Optional monthly Plus and Family plans are also available.

Before purchase, we show the price, included credits, available features, and applicable billing terms. Credit balances and purchases are associated with your account. Credits are not transferable and cannot be redeemed for cash except where required by law or expressly offered by Flicker. This restriction does not override any legal right to a refund or redemption.

Monthly subscriptions

Plus and Family plans renew monthly at the price shown when you subscribe, subject to changes communicated under these Terms. By subscribing, you authorize recurring charges to your selected payment method until you cancel.

You may cancel through your account at any time to stop future renewals. Cancel before your next renewal to avoid the next monthly charge. There is no cancellation fee or penalty.

After cancellation:

• Your unused credits remain in your account, including unused credits received through your subscription;
• You keep your saved books, Heroes, and other saved data;
• You retain access to your account and can use remaining credits without reactivating a subscription; and
• Subscription-only benefits remain available through the paid billing period, after which access to those benefits may change.

Unused credits roll over and are not forfeited because you cancel your monthly plan. Canceling does not delete your account or automatically refund previous charges.

You may reactivate a monthly subscription at any time while your account remains open. The price, benefits, and billing terms offered at reactivation will be shown before you confirm. Reactivation requires your authorization for recurring payments.

Payments and refunds

Stripe processes payments. Flicker does not receive or store your full payment-card number.

Except for the unused-credit refund following permanent account deletion described below, where required by law, or where expressly stated at purchase, completed purchases and subscription fees are non-refundable. This does not limit remedies required by law for unauthorized or incorrect charges, defective products, or services not supplied as required.

Once the 30-day account recovery period ends and your requested account deletion is completed, Flicker will refund the dollar value of any unused paid credits remaining in your account. This includes unused credits purchased individually, in bundles, or through a paid subscription. The refund is based on the amount originally paid for the unused credits, taking applicable discounts and bundle or subscription pricing into account, rather than their current individual purchase price. Free or promotional credits have no refundable value.

If you restore your account during the 30-day recovery period, the deletion request is canceled, your credits remain available, and no deletion-related refund is issued. Canceling a subscription alone does not trigger this refund. Your bank or payment provider may take additional time to post a refund after it is issued.

This policy does not limit any additional refund or redemption rights required by law. Contact support@flickerstorybooks.com with questions about a balance or charge. You do not need to withdraw a valid privacy request to ask about these rights.

Printed books, optional purchases, applicable taxes, and shipping charges are shown before checkout.

Changes to plans and pricing

We may change available plans, features, or prices. We will give advance notice of material changes affecting an existing subscription and obtain consent where required by law. Price changes will not apply retroactively to completed purchases. You may cancel before a changed subscription price takes effect.

Printed books are personalized and made after you order. Review every page and confirm your shipping details before completing a purchase.

Once a book enters production, it generally cannot be changed or canceled. Production and delivery dates are estimates. Printed colors, placement, cropping, and other physical details may vary slightly from the digital preview.

Personalized books generally cannot be returned because of a change of mind. This does not limit remedies for a book that arrives damaged, defective, or incorrect, or any rights required by law.

Contact support@flickerstorybooks.com if there is a problem with your order. Deleting your account does not automatically cancel a print order already placed or remove your rights concerning that order.

Your rights in your completed books are described in Section 4. The Flicker Storybooks name, logo, mascot, software, interface, platform artwork, and design materials belong to Flicker or its licensors.

Except for their inclusion in a book as permitted by the Service, these Terms do not authorize you to copy, sell, modify, distribute, or separately use Flicker's branding or proprietary materials without written permission or another legal right.

We work to keep Flicker reliable and secure, but no online service works perfectly at all times. Features may be changed, paused, or discontinued, subject to applicable law and our obligations relating to purchases already made.

To the fullest extent permitted by law, the Service is provided on an “as is” and “as available” basis. We disclaim warranties of merchantability, fitness for a particular purpose, availability, and non-infringement to the extent those warranties may lawfully be disclaimed. We do not guarantee uninterrupted, error-free, or completely secure operation.

To the fullest extent permitted by law, Flicker will not be liable for indirect, incidental, special, exemplary, or consequential damages arising from use of the Service. Our total liability for claims relating to the Service will not exceed the amount you paid Flicker during the 12 months before the event giving rise to the claim.

These exclusions and limits do not apply to fraud, willful misconduct, or any liability that applicable law does not allow us to exclude or limit. Nothing in these Terms removes mandatory consumer rights or remedies.

Canceling a subscription

You may stop using Flicker or cancel a subscription at any time. Subscription cancellation preserves your account, unused credits, and saved data as described in Section 6.

Requesting account deletion

You may request account deletion from the “Manage plan” screen in your account menu. Download any books you want to keep before making the request.

Requesting deletion signs you out immediately and stops future subscription renewals. We retain your account details, credit balance, and saved content for 30 days after the request as a recovery period.

If you sign back in during those 30 days, your deletion request is canceled and your account, remaining credits, and saved content are restored. Restoring an account does not by itself authorize a new paid subscription or restart canceled recurring billing.

After 30 days, your account and saved content are permanently deleted from our active systems and cannot be restored through Flicker. You will no longer be able to use that account or redeem its credits through it. After deletion is completed, we will refund the dollar value of your remaining unused paid credits as described in Section 6. Any additional refund or redemption rights required by law remain unaffected.

Limited payment, credit transaction, order, security, or legal records may be retained as described in the Privacy Policy. Deleted information may also remain temporarily in secure backups until those copies are deleted under our backup retention process.

If you want to exercise a legal right to deletion without using the account recovery process, contact support@flickerstorybooks.com. We will handle the request as required by applicable law.

Suspension or closure by Flicker

We may suspend or terminate access if you violate these Terms, create a risk of harm, fail to pay applicable charges, or misuse the Service. When practical and appropriate, we will provide notice. Closure does not remove any refund, redemption, or other rights required by law.

Provisions that by their nature must continue, including ownership, payment obligations already incurred, liability limits, and dispute-related rights, survive account closure to the extent applicable.

We may update these Terms as our features, services, or practices change. We will update the date above and provide notice of material changes, including their effective date, as required by law.

Where permitted by law, continued use after updated Terms take effect constitutes acceptance. Where affirmative consent is required, we will ask for it. Updates do not remove rights already accrued under applicable law.

Questions about these Terms? Email support@flickerstorybooks.com.